Flexible Appointment Options
We are here for you in good time or bad. During this uncertain time we have changed our appointment offering to better accommodate our patients. Choose from at in-clinic appointments, at home appointments, or online appointment*. Or a mix of all three! Contact your nearest clinic and speak with a therapists to find a solution that works for you
Home Visits
Our mobile physiotherapists, make accessing physiotherapy during this difficult time simple and easy. Whether you are practicing social distancing or want to reduce risk of exposure by not leaving the comfort of your home.
One of our expert physiotherapists will visit you in your home.
Our physiotherapists follow strict hygiene protocols before entering your home including washing their hands upon entering your home, sanitizing the table before and after it is used, and conducting health screenings of all patients prior to visiting homes.
Having a physiotherapist visit you in your home reduces your exposure to other clients, while still ensuring you get the care that you need.
*Please note, home visits are subject to clinician availability and are currently not offered by our Ashfield clinic.
Online Physiotherapy Appointments
Online Physiotherapy appointments are a way for those who cannot attend a clinic in person, to access high quality physiotherapy.
During your consultation a physiotherapist will assess your symptoms, range of movement, pain level throughout activities and ask you detailed questions to find the root cause of your injury. This allows the physiotherapist to make an accurate diagnosis of your injury and provide a personalized plan to fast track your recovery. All of our physiotherapists also have extensive clinical experience treating both chronic and acute injuries.
Many different conditions can with online appointments, such as:
- Join Pain - including knee pain, shoulder pain, elbow, and ankle pain from a variety of issues
- Disc bulges
- Sciatic Nerve issues
- Neck pain from cervical spondylosis, cervical pain, whiplash associated disorders
- Muscle Weakness
- And many more conditions
Some conditions are better suited to in-person treatment, and our physiotherapists will always give you an honest evaluation of your condition. If they believe you are better suited to in clinic or at home treatments they will help you find a plan that works for you. For some people, that will be a mix of in-clinic appointments, home visits and online physiotherapy. We are always happy to work with you to find the best solution for you and your injury.
QUICK DIAGNOSIS AND HELP
Perfect for minor injuries or ache and pains
$
70
/mo
TOTAL WELL BEING PACKAGE
Chronic or Acute injuries that interfere with daily life.
$
450
/course
BACK TO WELLNESS
Acute Injuries that are not severe enough to interfere with daily life
$
250
/course
If you are a current client of Concentric and wish to switch to online appointments, please speak to your current physiotherapist. There is also discounted pricing available:
Current Client
Patients who have seen one of our physios before and wish to continue with the same injury while in self-isolation
$
199.99
/mo
Neurological Rehabilitation
For those patients, who are under going neurological rehabiliation or who are looking to start a neurological rehabilitation program can also choose from our flexible appointment options!
Neruo-Rehab is different for everyone, so unfortuanlty we do not offer packaged options for this type of rehabiliations. Instead it is paid on an appointment by appointment basis. The prices are the same as our standard consultations and all appointment types are covered under the NDIS. Please contact us today to find a plan that works for you.
If you are currently working with one of our clinics, please reach out to your therapist to find a solution that works for your.
FAQs
Our online physiotherapy appointments are conducted via end-to-end encrypted video calls, similar to facetime or zoom. Through this call the physiotherapists will ask you questions about your pain, how it affects you throughout the day, what movements you struggle with. They will also guide you through a series of exercises to test your mobility and strength.
After this comprehensive analysis, the physiotherapist will provide information on your injury (likely diagnosis) including education on how to best manage this injury. They will also provide rehab exercises to provide symptom relief and long term improvements.
This includes an individualized exercise program. Exercise programs are essential to long term relief and treating underlying conditions that will prevent recurrences of injuries.
Our aim is to make completing your exercise program as easy as possible. Upon commencement of your first appointment, you will be sent access to an app that will show your individual exercise program, allowing you to track completion of exercises and notes on each exercise. You can also use this app to send messages to your physiotherapist. Meaning you can get answers to questions as they occur.
Unlike traditional physiotherapy where you see a therapist a few times a week, you will have one formal session per week over video call. This session is a time for the physiotherapist to assess your injury progress, and work with you to increase the difficulty of your exercises. In-between sessions, you can message your physiotherapist and ask any questions that come up.
We always want to ensure that you are getting treatment that you need. Which is why we require a phone call with a physiotherapist to book your appointment. This allow us to know if your condition is right for online physiotherapy.
During this phone call we will take payment over the phone and will book in your initial appointment.
Beginning in April, private health insurance will provide rebates for online appointments. Please contact your insurer if you would like to take advantage of this.
For many conditions, especially those conditions where building strength and increasing mobility is a major factor for recovery online physiotherapy can be just as effective as traditional physiotherapy.
If you love evidence and what to read up on just how telehealth is effective there is a number of articles found here: https://www.karenfinnin.com/list-of-research-articles-about-telehealth-in-physiotherapy/
High quality internet and a device with a camera are both required for online appointments.
You can use your laptop, tablet or mobile device for appointments.
We do recommend starting sessions with the device on a stable surface facing you to discuss your injury with the physiotherapist. You will also need a space where you can set the device 2m away with room to move, this way the physio can guide you through a series of exercises to assess your range of movement and strength.
Set up can be as simple as the tablet propped up against a box, in your living room. Just ensure the table is far enough away to capture most of your movements on the screen.
*Please note, home visits are subject to clinician availability and are currently not offered by our Ashfield clinic.